Privacy Policy

We value the trust you place in us and recognise the importance of secure transactions and information privacy.
This privacy describes how Sloyd Ventures Private Limited and its affiliates (collectively “we”, “our” or “us”) take the security of your personal data very seriously and are committed to protecting and respecting the privacy of the users (“you” or your”) of our sloyd Website and App (the “Platform”).

What Is This Privacy Notice For?

In connection with your use of our Platform, we may collect and process your personal data. This Privacy Notice, along with our Terms and Conditions, outlines how we collect, use, and share your personal information, as well as the measures we take to protect it in accordance with data protection laws. It also details your privacy rights. We encourage you to read this notice thoroughly.

This Statement applies to Personal Data processed by Sloyd when you:

– Visit this website (www.sloyd.in) and/or any other SLOYD website(s) which reference or link to this Statement (collectively, “Website”).

– Use, download, access, as applicable, any of our various internet-based offerings, including mobile platforms, software, or applications (collectively, “Services”).

– Receive communications from us, including emails, phone calls, or other electronic messages; or Data we collect.

Data We Collect

We collect certain information directly from you when you interact with our Website or Services. This data typically includes:

•Personal Identification Details: Name, contact information, email address, IMEI number, device details.

•Communications: Interactions with sloyd personnel (e.g., emails, chats, support requests). •Social Media Content: Any content you post on our official social media pages.

•Website Input: Information you provide on our Website, such as responses to surveys, feedback forms, or questionnaires.

•Subscription Details: Data you provide when subscribing to SMS or other communication services

•Account Information: Details provided when creating an account, including login credentials and your preferences related to the Services.

•Indirect Data: Information we collect indirectly based on your usage of our Website or Services (for example, actions you take on the Website or activity linked to your account)

Sharing Of Personal Information

We may share personal information internally within Amazon group companies, affiliates, related companies, and with other third parties for purposes of providing products and services offered by them. These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of providing you their products and services and may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose your personal information to third parties including but not limited to, sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfillment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Marketing Communications; Advertisements

It is our legitimate business interest to promote our Website and Services, grow our company, and advertise our offerings (whether via direct marketing or providing personalized content advertisements), and as such we will process your Personal Data by sending certain marketing information and other communications solely as necessary to reflect such legitimate interests, or, if applicable, to the extent you have provided your prior consent.

Payments

In the instances where you have provided financial information to us, SLOYD will process your Personal Data to verify such information and to collect/process payments solely as needed to complete a transaction and perform our contractual obligations. Legal Obligations: We may be required to process Personal Data for legal and compliance reasons we believe to be necessary or appropriate under applicable law. Such processing may be required to: respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities; enforce our terms of service or other terms and conditions; or protect our rights, privacy, safety, or property, or those of other persons. Tracking users’ use of the Platform

We use various tools, and collect various information, to assess how you use and interact with the Platform, including information about your visit, such as your IP address, details of your computer systems, device ID, browser detail and location, connections, or any information that we may collect through the use of cookies, web beacons/gifts, and Behavioural targeting/re-targeting. In most cases this data will be collected automatically. You can find more information about our use of this type of technology in our Cookies Policy.

Disclosure Of Your Information

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we shall adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.

Description Of Rights
  1. Right to Access: You can ask to see the personal data we have about you.
  2. Right to Correct: If any of your personal data is incorrect, you can ask us to fix it.
  3. Right to Erase: You can ask us to delete your personal data in certain cases, like if we no longer need it, if you withdraw your consent, or if you object to how we’re using it (related to Right 6 below).
  4. Right to Restrict Use: You can ask us to limit how we use your data in certain cases, such as if you think it’s incorrect, if you would prefer us to stop processing it rather than delete it, or if you still need the data to handle a legal claim.
  5. Right to Object: You can object to how we use your personal data, including if we’re using it to send you marketing messages.
  6. Right to Withdraw Consent: If you gave consent for us to use your data (for example, to send promotional offers), you can take it back anytime. If you do, certain services or products may no longer be available to you.

Some exceptions apply to these rights, like for public safety (e.g., crime prevention) or legal protections.

Updating Your Information: It’s important that your information is accurate so we can provide you with the right services. If your information changes, please update it on our app or contact us. Providing false or misleading information, or using someone else’s data, may lead to termination of access and possible legal action.

Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to any third parties, you confirm and represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

You, while providing your personal information over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.

Modifications To Privacy Policy

We may update the content of our platform, how we use cookies, and this privacy notice, along with any related documents, at any time. If we make significant changes, we will update the “last changed” date and clearly show the changes in the document. All changes to this privacy notice take effect as soon as we post them on the platform. We recommend checking this privacy notice regularly for any updates.

Customer Support

Customer Support If you have a query, concern, or complaint in relation to collection or usage of your personal data under this Privacy Policy, please contact us at hello@sloyd.in. You can reach our customer support team to address any of your queries or complaints related to product and services by clicking the link, selecting your order and choosing ‘Need Help’ option.